Cute Girl

FAQ

Store FAQs

What do I do if I need to return, or exchange an item or if the product arrives damaged?


All products carry a 15-day customer satisfaction guarantee. If you are not satisfied with any of the products, simply pack up the unopened item, securing it from damage, or breakage and return the product to 17602 17th St. #102 Tustin, CA. We are unable to pay for shipping at this time but you will receive a $5.00 credit on your next order. Once we receive the unopened product, we will issue a full refund. We are unable to refund products on opened products but if you feel you have a specific concern, contact us at 714-924-4436 for assistance. Your acceptance of the terms of purchase means you agree to and understand the refund policy including knowledge that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. All shipments are carefully packed and inspected before leaving our warehouse. Upon delivery of your order, please check your products carefully to ensure they have not been damaged during shipping. Please send us a picture of the damaged product(s) to hello@WildLifeRx.com within 48 hours of receiving the shipment. Include your first and last name and the name of the product(s) that were damaged. You will receive an email instructing you what to do. It is our priority, that all products arrive undamaged.




Do I need to fill out an intake form? Why do you need the information, and what will you do with it?


At WildLifeRx, each purchase comes with a customized dosing schedule and wellness plan. The information you give us will be forwarded to a WildLifeRx Licensed Veterinary Technician which they will use to develop a dosing schedule and wellness plan specific to your pet's current medical and behavioral concerns.





CBD FAQs

Is pet CBD legal?


Yes. The Farm Bill of 2018 made Hemp products and their derivatives legal in all 50 states. Each state can determine the age and other legal requirements for its use.




How do I know which products to purchase?


Oils are best dropped directly on top of a few bites of food or dropped directly in a pet's bowl (use a plastic dropper). Oils contain the most amount of pet CBD ratio per serving and produce the quickest results. Treats are convenient and can be given without a meal. Treats are higher in calories and have slower results than oil. In additon to oils and treats, there are transdermal creams which are adnistered on the inside of the pets ear and topicals such as balms and shampoo that contain CBD oil.




How long will one bottle of CBD oil last?


It depends on the strength of pet CBD, the weight of your pet, and if your pet uses it every day or only in specific situations. Most pets use 1 bottle every 30-45 days.




How much pet CBD should I give my pet?


If you buy a product at WildLifeRx, the dosing amount will be calculated by the weight of the pet, the strength of pet CBD, and whether the pet CBD is for general health or a specific concern. Pets that are stressed or aggressive often need a higher strength than those that do not. Each WildLifeRx purchase comes with a customized dosing schedule specific to your pet. Please make sure you fill out the Pet Health Form at the end of your purchase.




Will pet CBD get my pet high?


No. All of the products sold on WildLifeRx are non-psychoactive. Pet CBD is made from hemp and hemp contains 0.3% or less Tetrahydrocannabinol (THC). Marajuana can contain from 10-40% THC. All THC percentages are clearly displayed in the product description of each product sold on WildLifeRx including on all Certifications of Authenticity (COA). Each COA can be found below the product descriptions.




Will my pet experience any negative side effects?


Common side effect include lethargy, sleepiness and mild diarrhea. Lethargy and sleepiness should resolve in 1-2 weeks. After 48 hours if the diarrhea contiues, stop administering the CBD. If the diarrhea continues for more than 8-10 hours, the CBD most not likely is not the cause and a veterinarian shlould be contacted. Make sure you pet remains hydrated until your pet is seen by a medical professioanl.




Is pet CBD only for sick pets?


No. Pet CBD is well tolerated on healthy pets and those with certain medical conditons. Pet CBD should not be used as first-line therapy. Although pet CBD can be taken safely with many medications, pets who are taking medication(s) for the following diseases or are currently being treated for cardiopulmonary disease, hypotension, hypertension, tachycardia, respiratory disease, renal disease, hemophilia, are taking sedatives or are pregnant or nursing, should not take pet CBD. Pet CBD should not be taken 36 hours prior- and post-surgery. If you have any concerns, please contact WildLifeRx. A licensed veterinary technician will review the medications your pet is taking and help you determine if CBD is the right choice for your pet.




Are there any medical conditions, or medications that should not be combined with CBD?


Yes. Do not give your pet CBD if your pet has been diagnosed with heart disease, elevated liver enzymes or a seizure disorder. Do not use if your pet is currently taking: Steroids Anxiety medications Heart medications Liver or kidney medications Beta-blockers Antidepressants Anti-epileptic and seizure medications Antihistamines




How do I know if the CBD is effective?


If the desired effect is behavior-related, then you will be looking for a change in the behavior. Some conditons require diagnostics as in the case of joint inflammation. Discuss the options with your Veterinarian. If you don't see a significant difference, increase the dosage or strength and monitor their behavior. Hemp is a plant and most hemp farms in the United States are in Kentucky, Colorado, Seattle and California. Each territory has unique climate characteristc that can effect the potency of the hemp. It is possible that your pet may respond differently when using a different brand whose hemp is grown in a different state. For example this is the case with oranges. Oranges grown in Florida are juicier and contain a higher sugar content than those grown in California. The climate in Florida is wetter and more humid which increases the sugar content. The difference in the climate may affect the potency of the hemp as in the case with oranges.




What should I do if I do not see any or enough results?


  1. Administer directly into the mouth with the provided plastic dropper, or directly in the food bowl or place the amount on top a very small amount of food. When you administer CBD Oil directly on a full bowl of food, it will absorb into the food and may remain trapped inside the food as it proceeds through the pet's digestive system. This is why you may not see any results from CBD.
  2. Administration times and timing. If you want 18-hour coverage for your pet, we recommend splitting the recommended usage amount between the morning and evening. Each half of the recommended usage amount is equal to 9 hours of coverage. CBD oil without food may only take a few minutes to take effect. If you need the effect to take place prior to an event, such as an appointment with the groomer, plan the dose accordingly.
  3. Increase the dosage amount or strength. Animals have individualized endocannabinoid systems and might need more or less, than what is on the customized dosing schedule. If you feel you are using the products at a quick rate, order a higher strength. It’s also important to note that there have been no known overdoses on CBD.
  4. Change to a different brand and use a broad-spectrum CBD. Hemp is grown in a variety of different geographies and in a variety of climates. Much like the Oranges grown in Florida have a higher sugar content due to the wetter climate than those grown in California. There is a study that is published in the US National Library of Medicine a division of the National Institutes of Health that analyzes the DNA of 645 specimens of Cannabis from China, France, Hungary, Africa, and the Netherlands. The results confirm that there is significant DNA variation amount in the specimens that are grown in 1 country vrs. another country. Differences in DNA may equal differences in CBD potential. In addition, broad-spectrum CBD has more terpenes, plant compounds, and flavonoids than full-spectrum CBD which may affect the CBD potential.




What is CBG?


First isolated in 1964, cannabigerol (CBGA) remained unobtainable because the technology was not developed to be able to effectively extract it. CBG its updated name is an immature cannabinoid that is thought to be present on all cannabinoids and transforms into other cannabinoids as the plant matures. It is known as the ‘stem cell’ of cannabinoids and works by interrelating with the ECS – endocannabinoid system. CB1 and CB2 receptors which control neuro-hormones which are can affect your mood, appetite, pain response and is affected by CBG. CBG increases energy and it is recommended to not dose it prior to sleep. It appears to have anti-inflammatory effects and recent studies have shown that people who suffer from inflammatory bowel disease are improved when using CBG as a treatment. Along with the other beneficial effects, it has increased cell growth in bones and within the laboratory setting, is may have antimicrobial effects as it has eliminated MRSA (staph infection) with greater effectiveness than potent antibiotics.